Privacy Policy

General Information

Protecting the privacy of our website visitors and customers is one of the highest priorities at EV Chauffeurs. This Privacy Policy explains the type of information we collect, how we store it, and the ways in which it may be used when you access our website or use our chauffeur services.

This Privacy Policy applies only to online activities conducted through the EV Chauffeurs website and covers information shared or collected through our website. It does not apply to data collected offline or through third-party platforms not operated by EV Chauffeurs.

Consent

By using our website, booking our services, or contacting us through our online platforms, you agree to the terms outlined in this Privacy Policy and consent to the collection and use of your information in accordance with applicable laws and regulations.

Information We Collect

When you contact EV Chauffeurs, request a quotation, or complete a booking, we may collect personal details necessary to provide our services efficiently.

• Your name, email address, and phone number.
• Pickup and drop-off details for chauffeur bookings.
• Transaction and payment information related to our services.
• Technical information including IP address, browser type, device information, operating system, and website usage analytics.
• Any additional information you choose to provide through forms, emails, enquiries, or customer support requests.

How We Use Your Information

The information collected by EV Chauffeurs is used to improve customer experience, provide efficient chauffeur services, and maintain the security and functionality of our website.

• To process bookings and manage transportation services.
• To communicate regarding reservations, enquiries, and customer support.
• To improve website functionality, performance, and user experience.
• To personalise content, offers, and marketing communications.
• To detect fraudulent activities and enhance website security.
• To comply with legal obligations and business operations.

Cookies & Website Tracking

Like many modern websites, EV Chauffeurs uses cookies and related technologies to enhance user experience and understand visitor behaviour. Cookies help us remember preferences, improve website performance, and provide a smoother browsing experience.

Third-party services such as analytics providers or advertising platforms may also use cookies. Please note that EV Chauffeurs does not control third-party cookies used by external services.

Your Rights & Data Protection

We are committed to ensuring your personal information remains accurate, secure, and handled responsibly. Under applicable privacy laws, you may have the following rights:

• The right to access personal information we hold about you.
• The right to request corrections to inaccurate or incomplete information.
• The right to request deletion of your personal data where legally applicable.
• The right to object to certain types of data processing.
• The right to request restrictions on how your data is processed.
• The right to request transfer of your personal information.

If you would like to exercise any of these rights or require additional information regarding your data, please contact EV Chauffeurs directly. Our team will respond as quickly as possible.